The Token Trap: Is AI-Powered Outsourcing Killing Your ROI?
There is a subtle, expensive shift happening in IT outsourcing models. At a glance, your vendors look more productive than ever—completing 10-hour…
Tag: Pricing
Main AI Risk Contracts Cost FinOps IT Vendor Outsourcing SaaS Sourcing and Procurement Vendor Management Vendor Risk
The Cost Anatomy of AI Talent: When Your IT Vendor Outsources to a Bot
For decades, IT outsourcing has been a game of “labor arbitrage”—buying human hours in lower-cost markets. But as vendors increasingly…
Memo to the CIO: Your New GCC is a Hostage Situation Waiting to Happen
Congratulations. You did it. You convinced the Board. You secured the investment. You cut the ribbon on a shiny new…
The Cost Anatomy of AI: Why Transformation Is More Expensive Than the Model
A Straight Talk Guide for CIOs, CFOs, and Procurement Leaders If you lead IT strategy or procurement for a large…
Pricing AI Agents: What IT Leaders & Procurement Teams Need to Know
AI Agents are no longer a futuristic concept. They’re already embedded in IT service desks, procurement workflows, HR, and customer…
Beyond the AI Buzz: 15 Hard Questions CIOs Should Ask Cognizant (and Any IT Vendor)
Cognizant’s CEO, Ravi Kumar S, used the recent Goldman Sachs Communicopia + Technology Conference to position the company as an…
🧩 “Build the Vendor Ecosystem,” They Said. “It’ll Be Fun,” They Said.
Why Sourcing Professionals Are Stuck in the Middle — and How to Navigate the Mess There’s a moment every sourcing…
Tired of Your AWS Bill Eating Your Lunch? Time for a PPA (and Maybe a Stiff Drink)
So, your AWS bill is less “cloud” and more “storm of dollar signs”? We’ve all been there. But for the…
Perpetual SaaS: Buy It Once (Maybe Forever?) – Companies Still Embracing the One-Time Fee
In our final exploration of common SaaS pricing models, we turn our attention to the somewhat less common, yet still…
Freemium SaaS: The Alluring Free Tier – Who’s Hooking You Up (and How)?
We’ve previously explored the tempting world of Freemium SaaS – that magical land where you get started for free, with…