Rethinking GCC Performance in the Age of AI
Why Headcount and Utilization No Longer Reflect Value Creation Executive Summary For decades, Global Capability Centers (GCCs) have been evaluated…
Category: Vendor Management
Escaping “Death by POC” and Getting to Production with IT partners in the age of AI: CIO View
In a recent HFS Unfiltered conversation, Prashant Dinkar Hinge, CIO and Transformation Officer at MSIG USA, sat down with Saurabh…
The New Currency of Work: When AI Usage Becomes a Status Signal—and a Hidden Cost
In recent months, a subtle but consequential shift has begun to take hold inside some of the world’s most advanced…
Main AI Risk Contracts Cost FinOps IT Vendor Outsourcing SaaS Sourcing and Procurement Vendor Management Vendor Risk
The Cost Anatomy of AI Talent: When Your IT Vendor Outsources to a Bot
For decades, IT outsourcing has been a game of “labor arbitrage”—buying human hours in lower-cost markets. But as vendors increasingly…
Vendor Risk in the Age of AI – A Practical CIO Perspective
Most of us are used to managing vendor risk when it’s visible: missed deliveries, security findings, cost overruns. AI changes…
Memo to the CIO: Your Cloud and AI Vendor Contracts Are Operational Hallucinations
MEMO: Enterprise CIOs & IT Leadership RE: Critical Vulnerability: The Governance “Air Gap” between Contracts and APIs Executive Summary Your…
The New Contingent Workforce: Why Your AI Agent Needs a Statement of Work (SOW)
Treating Generative AI Not as Software, But as an Employee with a Corporate Card. AI Agent Governance The Executive Problem:…
Who Owns the Algorithm?
A corporate AI thriller set in the near future — where intellectual property gets rewritten by machines Marcus Vance had…
Accenture’s Earnings: An IT Leader’s and Sourcing Professional’s Guide to the AI Reality and Industry Gaps
Accenture’s recently announced their earnings, 4th quarter and FY25 company’s financial performance through August 31, 2025. This includes total revenues…
Planning for 2026: What IT Leaders Should Be Asking Vendors After the H-1B Policy Change
The recent policy shift around H-1B visas — most notably the new $100,000 application fee for overseas petitions — has sent ripples…