Modern IT Vendor Management for Cloud & AI - Governing cost, risk, and security in your new digital workforce

The Death of the “Pulse” Contract: AI Breaks the IT Outsourcing costing

April 14th 2026 LONDON / NEW YORK — For decades, the math of IT outsourcing was ironclad: more work required more…

Why Headcount and Utilization No Longer Reflect Value Creation Executive Summary For decades, Global Capability Centers (GCCs) have been evaluated…

In a recent HFS Unfiltered conversation, Prashant Dinkar Hinge, CIO and Transformation Officer at MSIG USA, sat down with Saurabh…

In recent months, a subtle but consequential shift has begun to take hold inside some of the world’s most advanced…

A Governance Reset for CIOs & Vendor Management Leaders For decades, IT leadership and Vendor Management Offices (VMOs) have built…

In the rush to scale AI, many organizations are falling for a seductive math problem: “If an offshore FTE costs…

There is a subtle, expensive shift happening in IT outsourcing models. At a glance, your vendors look more productive than ever—completing 10-hour…

For decades, IT outsourcing has been a game of “labor arbitrage”—buying human hours in lower-cost markets. But as vendors increasingly…

Main

Feb 4th, 2026 1. The Signal in the Noise Infosys, TCS, and Wipro shares have plummeted ~6-8% in a single…

Most of us are used to managing vendor risk when it’s visible: missed deliveries, security findings, cost overruns. AI changes…