The Intelligent Buyer: Navigating IT’s AI Transformation Across Your Enterprise & Vendor Landscape
We are witnessing an unprecedented recalibration of the global IT services landscape. The recent workforce adjustments at major industry players…
Category: Vendor Risk
So You’re Not a Fortune 500 — Should You Still Build a GCC in India?
Yes—if you are not chasing this as the next big trend and your approach it as a strategic capability, not…
AI CIO Contracts IT Vendor Main offshoring Outsourcing Sourcing and Procurement Vendor Management Vendor Risk
Capgemini Acquires WNS for $3.3B: A Blueprint for the Agentic, Intelligent, and Integrated Future of IT Services
TL;DR: Capgemini’s $3.3B acquisition of WNS is a clear signal. The future of IT and BPO services for large organizations…
AI Enabled GCC – Blog 5: Innovation KPIs or Buzzword Bait? What to Track to GenAI enable your GCC
Subtitle: Because “Number of brainstorms held” is not a real metric. Based on the whitepaper “Establishing and Managing GCCs –…
AI Enabled GCCs – Blog 3: Vendors Are Not Magicians — How to Assess AI Maturity Before You Get Catfished
Subtitle: Just because they dropped “ChatGPT” into the RFP doesn’t mean they know what they’re doing. Based on the white…
Hey CIO – Your Service Provider Still Just Delivering? 🙄
For CIOs and Sourcing Leaders in the insurance industry, the current landscape is a permanent construction zone. Customers demand instant,…
🧾 The Procurement Pyramid Scheme: How to Deal Smarter with IT Vendors and Avoid “Savings Theater”
🎩 The Trick: “Savings” That Don’t Save Let’s set the scene. A vendor contract comes in. It’s shiny. It’s got…
🌎 India’s GCC Growth: Navigating Tariffs, AI, and the Talent Maze
India’s strong position as a global hub for Global Capability Centers (GCCs), currently hosting approximately 1,700 centers and employing 1.9…
Outsourcing Risk? Sure, Just Like You Can Outsource a Root Canal.” – A Slightly Jaded Look at SaaS Compliance
Thinking of offloading your IT headaches to the cloud with SaaS? Delightful. Just remember, while they handle the servers, they…
SaaS Security: The Uncomfortable Truth for Sourcing & Procurement Leaders (Recent Breach Realities)
Let’s face it, the siren song of SaaS – agility, scalability, cost-effectiveness – is hard to resist. But beneath the…