Tag: outsourcing
Outsourcing Enters Its AI Era as Infosys, TCS, and HCLTech Signal Industry Shift
By Staff Writer | April 2026 A series of recent earnings reports from India’s largest IT services providers—including Infosys, Tata…
The Illusion of the “Free” Bot: Why Cheap Agents Can Outcost an FTE
In the rush to scale AI, many organizations are falling for a seductive math problem: “If an offshore FTE costs…
The Currency Loophole in Your IT Outsourcing Strategy
Why US Leaders Must Rethink “Static Pricing” in a Depreciating Rupee Environment TL/DR The Problem Most US-based IT outsourcing contracts are…
Navigating the New Frontier: AI Risks in Third-Party IT Outsourcing Series – Episode 1
Background: The Shifting Sands of Third-Party Risk For CIOs and leaders in IT, Procurement, and Vendor Management, the age of AI has fundamentally…
Planning for 2026: What IT Leaders Should Be Asking Vendors After the H-1B Policy Change
The recent policy shift around H-1B visas — most notably the new $100,000 application fee for overseas petitions — has sent ripples…
So You’re Not a Fortune 500 — Should You Still Build a GCC in India?
Yes—if you are not chasing this as the next big trend and your approach it as a strategic capability, not…
AI Enabled GCC – Blog 5: Innovation KPIs or Buzzword Bait? What to Track to GenAI enable your GCC
Subtitle: Because “Number of brainstorms held” is not a real metric. Based on the whitepaper “Establishing and Managing GCCs –…
AI Enabled GCCs – Blog 3: Vendors Are Not Magicians — How to Assess AI Maturity Before You Get Catfished
Subtitle: Just because they dropped “ChatGPT” into the RFP doesn’t mean they know what they’re doing. Based on the white…
AI Enabled GCC – Blog 2: Build, Buy, BOT or Borrow? How to Pick a GCC Model Without Needing Therapy
Subtitle: You don’t need to own the building to build an empire—just pick the right lease agreement with your sanity…